Receptionist
Receptionist Core Function and Purpose: Shall personally greet all visitors and communicate with inquiries on phone and/or face to face. Supply information regarding Belle Beauty, its services and retail product offerings to the public and our clients and customers. First impressions of the salon, boutique and all of our Team Members is initially through the salon and retail receptionist, therefore dress, positive attitude andservice mentality must be always present. The goal of our Team is that for everyone entering Belle Beauty is to have an experience that is unrivaled in the community and in our industry. You are the key to that-experience.
Main Job Tasks and Responsibilities:
• Answer telephone, screen and direct calls
• Take and relay messages
• Stand, walk toward and greet every person entering Belle Beauty
• Direct persons to correct destination, if waiting, offer a complimentary beverage
• Deal with queries from the public, clients, and customers
• Ensure knowledge of staff movements in and out of Belle Beauty
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Receive and sort mail and deliveries• Schedule appointments
• Maintain appointment diary electronically
• Schedule and organize treatment room bookings
• Co-ordinate meetings and organize catering
• Control inventory relevant to retail area
• Tidy and maintain the reception and retail area
• Assist stylists with checkout procedures for clients
• Assist with social media presence